Cheftal

Introduction

Eleven Eleven Capital LLC ("Cheftal," "we," "us," or "our") operates the Cheftal website (cheftal.app) and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Email: legal@cheftal.app
Entity: Eleven Eleven Capital LLC

1. Information We Collect

1.1 Information You Provide to Us

Account Information

Email address
Username
Display name
Profile biography
Profile avatar/photo
Social media links (Instagram, TikTok, YouTube, Twitter/X, Pinterest, personal website)

Preference Information

Dietary preferences (vegetarian, vegan, gluten-free, dairy-free, nut-free, low-carb, kosher)
Food allergies
Favorite cuisines
Notification preferences

Content You Create

Recipes (title, description, ingredients, instructions, images, videos, nutritional information)
Comments on recipes
Pantry items (ingredients, quantities, expiration dates)
Shopping lists
Recipe collections

1.2 Information Collected Automatically

Device Information

Apple Identifier for Vendor (IDFV)
Device type and model
Operating system and version
Push notification tokens
App version

Usage Information

Recipe views, likes, saves, and swipes
Search queries and filters applied
Feature usage (AI recipe generation, image scanning)
Session duration and timestamps
Interaction patterns

Technical Information

IP address
Browser type (for web access)
Referring URLs
Access times and dates

1.3 Information From Third-Party Services

When you authenticate using third-party sign-in services (such as Sign in with Apple or Google), we may receive:

Email address
Name (if provided)
A unique identifier from the authentication provider

When you use Sign in with Apple, Cheftal does not store your Apple ID credentials. We use the information provided by Apple solely to authenticate your account and provide the Service.

2. How We Use Your Information

We use the information we collect to:

Provide and Improve the Service

Create and manage your account
Enable you to create, share, and discover recipes
Personalize recipe recommendations
Manage pantry items and shopping lists
Process subscriptions and payments

Communication

Send push notifications (likes, saves, follows, comments, replies)
Respond to support requests
Send service-related announcements

AI-Powered Features

Generate recipe suggestions
Scan images to identify ingredients
Recommend ingredient substitutions

Analytics and Improvement

Understand usage patterns
Diagnose and fix bugs
Improve performance and features
Develop new functionality

Safety and Security

Verify device integrity (Apple App Attest)
Prevent fraud, abuse, and unauthorized access
Enforce our Terms and Conditions
Moderate content for policy violations

3. How We Share Your Information

We share your information only as necessary to operate the Service and comply with legal obligations.

We do not sell your personal information.

We may disclose information:

To comply with applicable laws, regulations, court orders, or lawful government requests
To protect the rights, property, or safety of Cheftal, our users, or others
To enforce our Terms and policies
In connection with a merger, acquisition, reorganization, or sale of assets
With your consent or at your direction

4. Data Retention

Active Accounts

We retain personal information for as long as your account remains active and as necessary to provide the Service.

Deleted Accounts

When you delete your account:

Your profile is anonymized
Personal identifiers are removed
Published recipes remain visible but attributed to an anonymized user
Associated personal data is permanently deleted

Account deletion is typically completed within 30 days, except where retention is required by law or necessary for security, fraud prevention, or compliance purposes.

Backups

Backup copies of data may be retained temporarily for disaster recovery purposes.

5. Your Rights and Choices

5.1 All Users

You may delete your account at any time through app settings
You may manage push notification preferences
You may delete your content at any time

5.2 EEA Residents (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, delete, restrict, or export your personal data, object to processing, and withdraw consent where applicable.

Requests may be submitted to legal@cheftal.app.

Legal bases for processing include performance of a contract, legitimate interests, and consent.

5.3 California Residents (CCPA)

California residents have the right to know, delete, and opt out of the sale of personal information. Cheftal does not sell personal information. We do not discriminate against users for exercising privacy rights.

6. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be promptly deleted.

7. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including encryption, secure authentication, access controls, and device attestation. However, no method of transmission or storage is completely secure.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. For transfers from the EEA, we rely on approved legal mechanisms such as Standard Contractual Clauses or adequacy decisions.

9. Cookies and Tracking Technologies

Session Management

We use essential session mechanisms to maintain authenticated sessions.

Analytics

We collect limited analytics data to improve the Service. Analytics collection does not include cross-app or cross-website tracking. Users may request analytics opt-out by contacting legal@cheftal.app.

Mobile Devices

On mobile devices, we use local storage and device identifiers rather than traditional browser cookies.

10. Advertising

The Service does not currently display advertisements. If advertising is introduced in the future, this Privacy Policy will be updated accordingly.

11. Third-Party Links

The Service may contain links to third-party websites or content. Cheftal is not responsible for the privacy practices or content of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

Email: legal@cheftal.app
Entity: Eleven Eleven Capital LLC

14. Additional Disclosures

Health and Nutrition Disclaimer

Cheftal does not provide medical, nutritional, or dietary advice. Recipes, allergy filters, and dietary information are provided for informational purposes only. You are responsible for verifying ingredients, allergens, and suitability for your individual needs.

AI-Generated Content

When you use AI-powered features, your prompts and uploaded images may be processed by third-party AI services. We do not permit your data to be used for model training unless explicitly allowed by applicable platform policies.

User-Generated Content

Cheftal is not responsible for recipes, comments, images, videos, or other user-generated content. We do not guarantee accuracy, safety, nutritional correctness, or allergen suitability. Use of any content is at your own risk.

Creator Program

Details regarding any Creator Program are to be determined and will be disclosed in a future update to this Privacy Policy.